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Showing posts from May, 2014

Social Selling

All sales activities are social activities first before they become financial transactions. When being in a highly competitive consumer-driven products and services environment, strong social skills will ultimately close the gap between satisfaction and fulfillment. Relatively speaking all products and services in a given market delivers some degree of real authentic value, when it comes to selling the product and service the degree of social skills that a customer service representative or a salesperson possesses makes the ultimate customer experience. So regardless of your industry that you are selling your social skills are the opening and closing gate to any sales transaction. In today's hyperactive consumer mindset, you only have 2.5 seconds to make a lasting impression. That is the crucial 2.5 seconds.  Make the best of it. Ask this question. Is my attitude in check? Is my presence neat and clean? Am I comfortable breaking the ice with almost anyone?  Is my presentation c